False Alarm Ordinance Notice

False Alarm Ordinance Notice

By In News On July 23, 2019


In order to reduce the number of false alarms and increase time for police officers to respond to actual emergencies and other legitimate calls for service, the City of Lorain has passed a new alarm ordinance. Chapter 705 “Automatic Alarm Systems” regulates alarms within the city and was passed on April 1, 2019.

Studies have consistently shown that 98 percent of the alarms to which police respond are false. The major cause of false alarms is user error—usually either opening or closing errors—and improper maintenance. Each alarm response requires a minimum of two patrol officers and averages 15 minutes per officer, per alarm. This equates to thousands of hours of Lorain PD time diverted away from actual police work. These false alarms negatively influence the overall safety of the community, leaving officers with diminished time to respond to actual emergencies.

Every residence or business operating an alarm system in Lorain must obtain a permit. No action is needed by the alarm user for the alarm permit registration. Your Alarm Company is required to register your alarm and administer the one time permit fee of $15.00.

The alarm ordinance encourages accountability and responsibility of alarm users by charging alarm owners for false alarms. No alarm user is perfect. To that end, two (2) false alarms in a rolling 12-month period are allowed without a penalty assessed. However, after two false alarms, a progressive fee will be assessed beginning at $35.00 for the 3rd false alarm and up to and through the eighth false alarm at $100.00. Unpermitted alarm users will be sent a warning and notice to permit on the first false alarm, the second false alarm will be a $100.00 fee and the alarm site may be placed on verified response. Alarm users may appeal false alarm fines; appeal guidelines can be found here. The City of Lorain defines a false alarm as “an Alarm Dispatch Request to a law enforcement agency, when the responding law enforcement officer finds no evidence of a criminal offense or attempted criminal offense after having completed a timely investigation of the Alarm Site.”

The Lorain Police Department – Alarm Unit website can be found here — read the entire ordinance, visit the FAQ page and review the false alarm fee schedule. If you receive a false alarm bill you can manage your account and pay fees online.

The Lorain Police Department has partnered with Alarm Program Systems/CitySupport to help implement, manage and administer the new ordinance. For any questions related to the City of Lorain Alarm Program, please contact Alarm Program Systems/CitySupport.

Contact Details:

Alarm Program Systems / CitySupport

Website:                             https://lorainoh.citysupport.org

Phone:                                 (440) 328-8281 / (888) 865-9770

Monday-Friday 9:00 AM to 5:00 PM ET

Email:                                  lorainoh@citysupport.org

Mailing Address:              Lorain Police Department – Alarm Unit

                                               PO Box 6112

                                               Concord, CA 94524

I would like to thank you in advance for your cooperation.

Cel Rivera, Chief of Police

Lorain Police Department

100 W Erie Avenue                     

Lorain, OH  44052-1646                

(440) 204-2103